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Pillar 05

Claims & Defensibility

If something went wrong tomorrow, could the business demonstrate that the risk had been properly managed?

The pillar

Whether the evidence trail exists to defend the business and substantiate a claim when it matters.

In more detail

Claims & Defensibility asks how quickly the business could produce maintenance, training, inspection and quality records, how consistently incidents, near misses and corrective actions are tracked to completion, and whether the financial and operational evidence required to substantiate a major claim could be produced.