Change in practiceIllustrative example
A general engineering manufacturer receives its renewal terms: the premium is up sharply, the machinery-breakdown excess is considerably higher and a new exclusion has been added to one section of cover. The business has changed substantially over the previous three renewal cycles—a night shift has been added, a large new customer taken on and some production moved between two sites—but those changes have never been brought together and presented as one current picture. Leadership’s first instinct is to seek alternative quotations or reduce cover to bring the cost down, before anyone has established which changes in the business, its evidence, its claims experience or the wider market produced the new terms.
When this appliesThis applies when a manufacturer faces a significant premium increase, higher excesses, reduced limits, new exclusions or conditions, an insurer withdrawing from the risk, reduced appetite for the sector, or pressure to accept materially different terms at renewal.
The pressure may reflect the insurer’s view of this business, wider conditions affecting a class of manufacturing risk, or several causes acting together. The important distinction is not simply whether the increase is specific or market-wide, but which elements the business can explain, evidence, influence or fund.
It also applies when an apparently cheaper alternative is offered. A lower premium is not a like-for-like result if the excesses, limits, exclusions, conditions, insurer security, service or claims arrangements differ materially.
What exposure may have shiftedA premium increase is an outcome, not the starting point for analysis. The more useful question is what changed—in the business, the quality of its information and evidence, its claims experience, insurer appetite or the wider market—and what exposure the business would carry if it responded by reducing protection.
Insurance is a fixed cost whether or not a loss occurs. Higher excesses, narrower limits and new exclusions move more potential loss back onto the manufacturer’s balance sheet. The financial effect may be much larger than the saving achieved by accepting the restriction, particularly where several affected assets, sites or dependencies could be involved in one event.
Loan, lease, property or customer agreements may also contain insurance requirements that no longer align with the proposed terms. An urgent price-led decision can therefore create a funding, contractual or operational exposure that is not visible in the headline premium comparison.
Dependencies created or intensifiedA sound decision depends on the insurance market receiving accurate, current and clearly presented information about the business. That includes current asset values, credible interruption and recovery assumptions, an accurate claims history, completed risk improvements, site and process changes, customer or programme concentration and any new technology, shift or supplier dependencies.
It may also depend on a broker or other authorised insurance professional presenting the risk effectively; suitable insurer capacity and appetite being available; leadership allowing enough time for questions and alternatives; and the business having the cash and facilities to fund whatever exposure remains uninsured or sits within an excess.
If only one insurer, one market route or one individual holds the working knowledge needed to explain the risk, the renewal process itself may contain a concentration dependency.
The first 30 daysStart by establishing what actually changed and what drove the terms. Separate market-wide pressures from factors specific to the business, while recognising that more than one cause may be operating at once. Ask for the explanation to be broken down rather than accepting a single headline answer.
Build a true comparison of the expiring and proposed arrangements: premium, excesses, limits, exclusions, conditions, key definitions and any material change in how a loss would be handled. Then translate every proposed restriction into a realistic financial scenario. What would the business have to fund itself, when would cash be needed and what operation, contract or asset would be exposed?
Before accepting terms, reconcile the information supplied to the market against the business as it operates now. Any decision involving cover, insurer selection or contractual interpretation should be taken with appropriately authorised or professional advice. The leadership task is to make the underlying business facts, tolerances and priorities clear—not to treat shopping around as a substitute for understanding the risk.
Relevant InduX pillars- Financial Exposure — premium is only one cost; excesses, exclusions, reduced limits and uninsured interruption determine how much loss the business may have to fund itself.
- Claims & Defensibility — accurate risk information, current valuations, claims records and evidence of completed controls affect how clearly the business can present and support its position.
- Growth & Change — several reasonable business changes can accumulate into a materially different risk long before anyone reviews them together at renewal.
Evidence and controls to examineReview the renewal comparison in full, not only the total premium. Examine the expiring and proposed schedules, endorsements, excesses, limits, exclusions, conditions and key definitions with an appropriately authorised insurance professional. Confirm what has changed, where it changed and the practical consequence of each difference.
Check the proposal, statement of fact or other risk information on which the terms were based against the business as it operates today. Reconcile sites, machinery, stock, turnover, payroll, processes, shift patterns, customers, contracts, exports, automation, remote access, subcontracting and supplier dependencies. Record material uncertainties rather than filling gaps with assumptions.
Review claims and incident history, survey reports and outstanding recommendations, current asset valuations, declared values, and the reasoning behind interruption sums and indemnity periods. Assemble dated evidence of risk improvements and confirm which improvements have actually been communicated rather than merely completed internally.
For each proposed excess, limit reduction or exclusion, model the resulting retained loss in pounds and the timing of the cash requirement. Check relevant lender, landlord, lease and customer requirements with appropriate advisers before accepting terms that may no longer satisfy them.
Five board questions- 01What actually caused these terms—changes in our business, the information or evidence presented, our claims experience, insurer appetite or wider market conditions—and what supports that explanation?
- 02Does the market have an accurate, complete and current picture of how our business operates today, or is it pricing an outdated version of us?
- 03Exactly what protection is changing in premium, excesses, limits, exclusions, conditions and key definitions—not merely in the headline price?
- 04What loss would we retain under each proposed change, when would we need the cash and could we genuinely fund it without compromising recovery?
- 05Are we at risk of choosing primarily on price when a cheaper option may transfer a much larger exposure back onto our balance sheet or conflict with another agreement?
Three actions- 01Reconcile every material change in the business against the information actually presented to the insurance market, and close or explicitly record each gap before terms are accepted.
- 02Create a genuine like-for-like comparison of the expiring and proposed arrangements, covering premium, excesses, limits, exclusions, conditions and other material differences.
- 03Quantify in pounds—and test against available cash and facilities—the consequence of every proposed excess increase, exclusion or limit reduction before accepting it.